E-commerce AI Solutions
Turn browsers into buyers, automatically
E-commerce brands leave revenue on the table through cart abandonment, slow support responses, and repetitive customer queries. Our AI handles all three - at scale, around the clock.
70% average cart abandonment rate across e-commerce
89% of customers who get fast support are more likely to rebuy
4hrs average customer support response time - too slow to win
The challenge
What's costing you time and revenue
Cart abandonment bleeds revenue
Seven out of ten shoppers who add to cart leave without buying. Most never receive a meaningful recovery attempt.
Support ticket volume overwhelms teams
"Where's my order?" and "How do I return this?" consume the majority of support time - all highly automatable.
Post-purchase experience is neglected
Review requests, upsells, and loyalty prompts go unsent because teams don't have time to manually segment and message.
Supplier and ops communication chaos
Managing vendor emails, stock alerts, and logistics queries competes with customer-facing priorities.
The solution
Three AI systems built for E-commerce
Phone support that never puts customers on hold
- Handles order status, tracking, and estimated delivery queries
- Processes return and exchange requests end-to-end
- Upsells complementary products during inbound service calls
- Escalates complex complaints to a human with full context
- Handles outbound win-back calls for high-value abandoned carts
- Syncs with Shopify, WooCommerce, and major order management systems
Convert more visitors and recover more carts
- Proactive product recommendation engine based on browsing behaviour
- Cart abandonment recovery flows triggered by exit intent
- Instant answers on shipping, returns, sizing, and availability
- Post-purchase upsell and cross-sell sequences
- Loyalty programme enrolment and reward queries
- Integrates with Klaviyo, Gorgias, Zendesk, and major helpdesks
Drive traffic and repeat sales with always-on content
- AI-written product descriptions, buying guides, and SEO blog posts
- Social media content showcasing products, promotions, and customer wins
- Email campaigns for new arrivals, abandoned cart, and seasonal promotions
- SEO-optimised content to drive organic traffic to your product pages
- AI-generated product banners and promotional graphics
- Consistent brand presence across every channel, every week
Also available
Automate order ops, returns, and supplier workflows
- Routes return and refund requests and drafts responses automatically
- Sends order confirmations, shipping updates, and delivery notifications
- Alerts the team when inventory drops below set thresholds
- Auto-generates purchase orders to suppliers on low stock
- Routes escalated customer complaints to the right team member
- Integrates with Shopify, WooCommerce, Klaviyo, and your 3PL
Ready to automate your E-commerce operations?
Show us your store and we'll identify your top three automation wins within 30 minutes - no commitment required.